Retail, leisure and hospitality industries rely on their EPOS to process transactions, print receipts, and take orders – without EPOS the whole customer experience grinds to a halt and so does your business. Unfortunately, you can’t totally eliminate EPOS breakdowns, but we can help to minimise it.
We have a dedicated team providing EPOS support and maintenance to retail and hospitality organisations right across the UK and Europe, from high street retailers and hotels to football clubs and quick service restaurants. Our customers rely on our specialist EPOS experience and expertise to keep their systems running, our key skills are:-
- Specialist engineers trained and experienced in EPOS systems – and they’re based across the UK to get to all of your sites quickly
- Hours to suit your trading hours – you can also enhance the EPOS support and maintenance services we provide for your peak times such as Christmas
- Rapid response and fix times – we focus on getting your EPOS system operational as quickly as possible without impacting on your customer experience, we simply swap out the equipment and fix it off-site away from your customers
EPOS Equipment we support!
We can support and maintain a complete range of EPOS equipment, including :
- Epos terminals & servers (Micros, J2, IBM etc.)
- Chip and PIN terminals (PDQ)
- Barcode scanners
- Cash drawers
- Receipt and kitchen Printers
- Swipe card and Dallas Key readers